Returns & Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

  1. Please email victoria@victoriasplaceonline.com.au to request a refund with an explanation.
  2. Mail your returned item to:
    Victoria’s Place
    6/12 Gale Street Busselton WA 6280
    Australia
  3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned. These include music, meditations, Flash drives, software, kits and retreats.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking/administration fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in like new condition, you may exchange your item for a different one. You will be subject to a restocking/administration fee in this case, and you still will have to pay return shipping.